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FAQS

- How much do you charge?
I charge both hourly rates and non hourly rates My hourly rates are  $25.00 remote connection and going to your place if need .

- How much for a non hourly rate?
I charge form 60 to 100 dollars depending on what you need. I will fix up to 2-3 different things for this price depending on  the issue.  If you have more then that for me to fix i will charge more

- Do you offer remote support and if so how much?
I charge 25 dollars for remote support per hour. Also as a added bonus I may install programs to help you if needed if you save me a trip to your place. I also offer a non hourly rate for remote connection please just ask for a price on non hourly rates.

-Where do you offer help?
 I help people in NYC/NJ By Remote connection and going to your place as needed.  BUT I can help people out of NYC with remote connection.

-There is  different prices can you help me understand what you will do for each price?

-The First Choice 25$ is for if you think you need help but not a long period of time It depends on how big the issue is. I do offer free estimate as to each problem  and  you will get the cheapest price.

-The Second Choice 80$ is for people who do not want a hourly fee but also wants stuff installed that can save money like well know software I have plenty of stuff  so what ever you need just name it and i may  just have it :)
For  example I can give you anything form adobe pro to Microsoft office to tax software  and money management even webdesign stuff .I also have something good that can help you learn  a language.  Lets not forget  any windows OS like windows 8/7/10 or windows server 2008-2012 all this at little to no cost to you I will pay for all the cost of anything you want for software. The list of stuff is a lot so please just email and ask if I have it.

-The Third $45 Choice is for your website if you want me manage it keep in mind this price does not cover advertisement .

-What if something needs to be replaced and can not be fixed what do you charge for that?
I charge only the cost of the new item/shipping I do not add on any cost to the item and if you want you can order the item instead. I can find really cheap  and great quality stuff. I can even show you the item in question to prove that the item is what I am quoting.

-What If I think the price is not fair or does not match my issue and the time I need and can pay?
 The prices  you see are not final prices I am always willing to meet a price you want to pay within reason so feel free to haggle with me :) I understand hard times So I can work with you.

Keep in mind, ask your self how much is fixing my computer worth to me. Places like best buy/staples and other places try to charge me a good 150-200 bucks for simple issues so be fair with me.

I think this ends my Faqs sorry if its long or has grammar issues I will make tweaks as needed.

If you read this far you should get a cookie :) Here is programs that is freeware that I like that helps I will list a few.

Spy-bot search and destroy Deals with malware.  Google that.
Superantispyware Deals with malware. Google that.
Avast  Deals with virus Google that
www.scamvoid.com Google that it checks how safe websites tells you if you should trust it.
Keep in mind my website may have new stuff from time to time so feel free to drop by.
I have stuff that is better but as far as free, they do pretty good.




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